You can't manage what you don't measure. It’s a commonly accepted maxim. However, while measurement is useful, it is understanding that’s important. “You can't manage what you don't understand,” would…
To change is to become different. In Japanese, the word for “to differ” is chigau. What makes this worth mentioning is the Japanese word for “wrong”. If you haven’t guessed already,…
The question makes the implicit assumption that the change would be positive for the organization as a whole even if not for all stakeholders. And, it’s very broad. Does it…
Last week I presented at the 1st International Benchmarking Conference in Tehran. It was an interesting experience – and one which taught me quite a lot about our host nation.…
Yesterday, my 11-year-old was appointed as a sports leader for her “house” in school (the whole school is grouped into 4 houses). Last night, I asked her what she thought…
The pragmatic and practical approach BEX take to delivering Lean Six Sigma training ensured the trainees successfully delivered projects that added to the bottom line. Within 3 months of the course ending, the projects – delivered as part of the course – had achieved savings in excess of 5 times the total investment in the training.
The boot camp met all of the needs that we needed to address – key terms, introduction to different frameworks, introduction to the two BEX excellence frameworks, and practical exercises to highlight the skills needed. We had access to a group of highly experienced and skilled excellence specialists from BEX to contribute different perspectives on the content and on us. I fully appreciated the access I had during the sessions to such a high level of expertise. The sessions were highly interactive. I got all of my questions answered and then some.
