2017 IBLGC Finalists

Congratulations to the games that have made the finals of the Annual International Business Learning Games Competition!
See you in Lisbon on October 2.

Enhanced Member Platform Launched

We’re delighted to have launched our enhanced Member Platform which offers members improved sharing and collaboration opportunities with each other as well as a number of cloud software tools for:

  • Conducting online surveys
  • Securely sharing files
  • Managing event communications & attendance

To access it, just click “Member Login” at the right of the grey bar on our website and login.

Riëtta Klijn & Pere Juarez Vives elected as Fellows

We are delighted to announce that Riëtta Klijn (the Netherlands) and Pere Juarez Vives (Spain) have been elected as Fellows of the Institute.

Riëtta Klijn

Riëtta Klijn FBEI


Riëtta is a business excellence professional with experience working in Europe and Asia. She began her career as an Environmental Coordinator with Ricoh Europe before moving to Mondo Minerals (the world’s 2nd largest talc producer). She later returned to Ricoh Europe to become their Group Excellence Manager. In 2007, she moved to the French electronics company Thales Land and Joint Systems and subsequently to Philips before starting her own consultancy Help 2 Improve. Since 2008, she has conducted many “Recognised for Excellence” and European Excellence award assessments for the EFQM. She has also served, as part of Help 2 Improve’s service provision, as the EFQM’s Learning & Development Officer.

Riëtta holds a Masters in Chemical Engineering and a Masters in Management Sciences, both from Hogeschool Twente (Twente University of Applied Sciences). She is a European Excellence Assessor, a Licensed EFQM Trainer, a Lean Six Sigma Green Belt, and a Lego® Serious Play Facilitator.

Pere Juarez Vives

Pere Juarez Vives FBEI


Pere is a scholarly management-practitioner who started his career with Philips in 1990 before joining the French company Transiciel Sysdata (now Capgemini) and, later, the consulting firm Soluziona. In 2005, he moved to Itera after which he went independent for a while. At the start of 2010, he started working with medical device company K2M and also worked on the European Commission’s Competitiveness for Catalonia initiative (ACC10). In 2012, he joined the social-profit organisation Seminario Cinc to help them for a few months and also moved into education. In 2013, he established Educhallenges to run creativity and innovation seminars and became Chair of Entrepreneurship at the University of Barcelona. He currently lectures there – and in LATAM Business School – on Entrepreneurship, Innovation, Project Management and Creativity. He has also been a visiting Professor at IESE and ESERP Business Schools in Madrid.

Pere holds a BSc in Physics (University of Barcelona) a Masters in IT Management (University Politècnica Catalunya) and a PhD in Educational Innovation (University of Barcelona). He is a European Excellence Assessor and a Lego® Serious Play Facilitator and has been an Excellence Assessor for the Dubai Government.

HRM Benchmarking – A Double Edged Sword

There is much talk in recent years among HR professionals about the value of Human Resource Management (HRM) benchmarking, where HR departments compare policies and practices with those of other organizations, aiming to learn from best practice and improve. Estimates show that over 1,000 human capital indices are in use for reference, including absence figures, employee engagement surveys, data on grievances and disciplinary incidents, staff turnover and feedback from exit interviews. The abundance of measures, however, does not guarantee that benchmarking will always produce positive outcomes, nor that it will help the organization to learn and improve…

To continue reading, click the image to download the pdf.

Download the PDF

HRM Benchmarking A Double Edged Sword

2017 International Business Learning Games Competition – Open for Entries

To encourage innovation and as part of our commitment to best practice, the Institute runs the annual International Business Learning Games Competition. Entries for 2017 are now being accepted (closing date 31 May) and the finals will be held in Lisbon on October 2.

Best practice in learning has long since moved from lecture style approaches with a “sage on a stage” who talks at people to active participation approaches such as problem based, cooperative, and social learning. Learning games are powerful tools that can be very effective – they shift the focus from “being taught” to “learning”, facilitating learning for everyone from children to seasoned executives.

The increased use of learning games, will help organizations attract, develop, and retain talent, assisting them to achieve their strategic goals. In the public and non-profit sector this will also translate into positive social impact.

The objective of the competition is to attract entrants from different industries and sectors from around the world, recognize their achievements, acknowledge the best games in the field, and inspire others to develop new innovative learning games for business.

If you have a learning game of any type that helps people learn about business or a discipline that directly applies to business, management or work check out the Competition website
BusinessLearningGames.com .


Entry Submission Deadline 31 May 2017
2017 IBLGC Finals, Games Showcase & Awards 2 October 2017

Susan E Murray joins Advisory Board

We’re delighted to announce that Susan Murray has joined our Advisory Board.

Susan is the principal consultant with Clearpath Leadership, a Canadian firm offering leadership consulting and research services to clients in the profit and non-profit sectors. She also teaches executive leadership programs at the Rotman School of Management in Toronto and at Memorial University of Newfoundland. Her research interests include effective leadership, cross-cultural management, leadership development and qualitative research.

She started her career as a teacher and then School Principal and, in 2005, was recognized as one of Canada’s Outstanding Principals. She has since worked extensively in the public education sector as a senior leader in both program development and human resources. She is also one of the Institute’s members who has worked as an Excellence Assessor in the United Arab Emirates.

Susan holds an B.Ed in Primary Education, an M.Ed in Leadership, and an MSc in Business Management research. She will complete her doctoral studies (DBA) in Leadership at Henley Business School in 2017. She is a Fellow of the Institute.


Susan E Murray

Susan E Murray

Three new Inductees to the Excellence Hall of Fame

The 2017 Excellence Hall of Fame induction ceremony was held in the Shelbourne Hotel, Dublin, Ireland, yesterday evening.

During the gala dinner, three outstanding people became members of the Hall of Fame:

• Don Haider Professor Emeritus of Strategy, Kellogg School of Management, Northwestern University
• Eileen McDonell, Chairman and Chief Executive Officer, Penn Mutual
• Martin Naughton Founder & Supervisory Board Chairman, Glen Dimplex Group

The ceremony was an international event with attendees from 16 countries.

About the Inductees

Don Haider is the only academic ever to be named both a Congressional Fellow and a White House Fellow. He has been Northwestern’s Professor of Strategy for over 40 years, interrupted on occasion by public service. At one time he ran for Mayor of Chicago as he felt the people “deserved better”. His main interests are the management of public and non-profit organizations, public finance and economic development.

You can learn more about him here.



Eileen McDonnell studied nursing before changing to mathematics and computers. After starting her career in technology, she moved into insurance and soon started breaking records. In 2010, she became the first women ever appointed President of Penn Mutual and in 2011 she was made its CEO. She was Drexel University’s 2016 Business Leader of the Year and is a recipient of the Ellis Island Medal of Honor.

You can learn more about her here.



Martin Naughton is one of Ireland’s most successful entrepreneurs. He grew a small start-up with a staff of less than 10 people into a world leader with manufacturing plants in Europe, Asia, North America and Oceania. In 2015, he was knighted by HRH the Prince of Wales and in 2016 he was made an Officier de la Legion d’Honneur by France.

You can learn more about him here.



About the Excellence Hall of Fame
The Excellence Hall of Fame was established in 2016 to recognise and celebrate people who have a sustained track record of significant contribution to the organizations in which they work, the discipline of management, or society at large. Its inaugural member, Jon Prusmack, has founded two multi-million dollar companies and is a driving force behind growing rugby in the US.

About The Business Excellence Institute
The Business Excellence Institute is a membership body, with members on 5 continents, that works to help its members deliver outstanding results for all their stakeholders. It promotes business excellence as a multi-disciplinary profession, excellence in management, and the use of innovative approaches to personal and organizational development. While predominantly practitioner focused, it also has academic members. It encourages members to help members and has a range of services to support organizations on their journey to excellence, including executive education courses, and its Management Learning Game “APEX The Boardroom Board Game”. It also runs the annual International Business Learning Games Competition.

Contact us on: