Who we are

We are The Business Excellence Institute. Our website address is BusinessExcellence.org and you can find our contact information there.

The protection of your personal data is of great importance to us and we take it very seriously – anything else would be nothing like excellence and go against our values. This Privacy Statement is written to be as concise and easy to understand as possible. In it, the terms “the Institute”, “us”, “we” shall refer to The Business Excellence Institute.


This website

This website is the Institute’s main website. It is used to promote the Institute and its services and connects to our Member Platform where people can apply to become members of the Institute. We collect and process Personal Data (which is any information related to an individual human being that can be used either directly or indirectly to identify the person).


What personal data we collect and why we collect it

Like most websites, each time you access the site, log files record certain technical data and other information such as the time and date of your access is recorded. The legal basis for processing such data (to the extent that it is to be considered personal data) is “legitimate interests”, these legitimate interests arise from the fact that without such data the website cannot be accessed, we have an interest to continuously improve the website and its services, and to protect against fraud.

If you make enquires or otherwise contact us through this site, your name and email address and any other Personal Data you choose to supply in your communication will be collected and processed on the basis of your consent and used to respond to your communication. Your consent can be withdrawn at any time by letting us know.

If you wish to apply for membership, you are transferred to our Membership Portal which is a separate site with its own Privacy Statement as it needs to cover more than is needed on this site. The membership application process gives you the opportunity to provide some Personal Data which is required by Contractual Necessity and some Personal Data which is collected and processed on the basis of your consent. The application form highlights what Personal Data is collected by Contractual Necessity and what data is collected on the basis of consent. For further details, please see the Member Platform’s privacy statement (accessible from the Member Platform).


Where we store and process your data

Your data will be stored and processed in the EU.


Who we share your data with

Except as required by law (where the legal basis for sharing your data is legal obligation), any Personal Data you provide us with via this site will not be shared with anyone without your prior explicit consent.


How long we retain your data

Your data will be kept for 8 years (or, in some cases, less).


What rights you have over your data

If you have submitted personal data to us, you have the right to request a copy of the personal data about you that we have stored and to request corrections if needed. You can request that any personal data we hold about you, with the exception of any data we are obliged to keep for administrative purposes by law, be deleted. You can withdraw your consent at any time. You also have the right to lodge a complaint with us and/or your local data protection authority.