Introduction to Business Excellence

Take your first step on the road to excellence – discover Business Excellence, learn about how it developed and about how it can help you.
Target Audience
All levels, all functions
Prerequisites
None
Course Duration
1 day
Class Size
Minimum of 14
The course combines instruction and exercises, with group discussion.
Course Details
This one-day course introduces Business Excellence, the BEX Baseline, and the BEX Excellence Framework. It is predominantly lecture-style but also includes group discussion. Topics covered include:
- The development of Business Excellence
- Deming and other pioneers
- The EFQM Excellence model and Baldridge principles
- The BEX Excellence Baseline™
- The Business Excellence Alignment Model™
- Process Excellence and Lean Six Sigma
- Evidence that Business Excellence delivers results
- Strategy integration
- Easy first steps
Feedback
I really appreciated the structured approach to business excellence presented in the course. The concepts were clearly explained with practical examples, making them easy to understand. The elements and content were inspiring, sparking curiosity and encouraging deeper reflection. This training provided a solid foundation to start the business excellence journey - one that requires work, discipline, resilience, and passion. The interactive discussions were particularly valuable, fostering engagement and further exploration. It motivated me to explore further, and continuously learn.