Michael Sutton, one of the Institute’s Fellows, and his co-author Kevin Allen (former advertising executive turned educator) have recently published a book on game-based learning… Emotify, The Human Element in Game-Based Learning, Serious Games and Experiential Education.

In the book, the authors propose an actionable work plan, based on tried and tested research, for those who wish to harness the power of game-based learning. It covers a spectrum of topics ranging from basic concepts to pragmatic approaches for marketing in order to help readers succeed in their game-based learning endeavours.

You can purchase Emotify on Amazon (note: the Institute is not an Amazon affiliate and will not earn any fee on any purchase):

Emotify - The Power of the Human Element in Game-Based Learning

Nele Leosk and Eric Anderson elected Fellows of the Institute

We are delighted to announce that Nele Leosk (Estonia), and Eric Anderson (Canada) have been elected as Fellows of the Institute.

Nele Leosk

Nele Leosk FBEI


Nele is a researcher and consultant in the government innovation and digital governance domain with experience supporting public sector modernisation initiatives in over forty countries across Europe, the Middle East, Central Asia and North Africa. She has served as the as Programme Director of eGovernance Academy in Estonia and as an expert for the Estonian’s parliament’s Foresight Centre. She has also worked at the Ministry of Economic Affairs and Communications in Estonia and in the Finnish Institute of Public management and has consulted for the OECD and the UNDP.

Nele holds BA in Philology and Educational Sciences (Tallinn University), an MA in Public Communications (Tallinn University), a Masters of Research in Political & Social Science and a PhD in Digital Governance (both from European University Institute, Italy).

Eric Anderson

Eric Anderson FBEI


Eric is a business excellence professional with three decades’ experience working in a wide variety of functional roles including, marketing, operations and IT. He has a detailed knowledge of logistics and quality management and has built on this to support the public sector in areas of transportation, natural resources, health care, and justice, He has lived for extended period of time in Turkey and Switzerland and has worked in the Africa, the Americas, Asia, and Europe.

Eric holds holds a BA from the University of British Columbia, a Diploma of Technology from the British Columbia Institute of Technology, an MBA from Royal Roads University in Canada, and a Diploma of Management Consulting from the Graduate Management School of Grenoble (France). He is a Certified Management Consultant.

Members on 6 Continents

Membership expanded this month and we’re delighted to announce that the Business Excellence Institute now has members on 6 continents.

The only continent where we have no members is Antarctica but we think that is as it should be.

Announcing the IBLGC 2019 Finalists

Congratulations to all games that have made the finals of the 2019 International Business Learning Games Competition. The standard of this year’s entries (as measured by the average score for all entries in the year) was the highest to date. This made the first round of judging exciting and there were a large number of entries which kept the judges busy. In the end, 15 entries have made it to the finals including – for the first time – games from Asia and South America.

Condolences are offered to those entrants ranging from universities to small companies whose games did not make the finals – each of you will receive a judges’ report which we hope provides you with some ideas on how your games could be improved. We thank you for your participation and hope to see you at the International Conference On Business Learning Games.


Announcing the Excellence Manifesto

We are delighted to announce the publication of the Excellence Manifesto. It took us quite a while to craft it but we feel it’s been worth the effort.

The Excellence Manifesto is a a declaration of war on mediocrity. It calls on all organizations, regardless of size or sector, to publicly commit to the pursuit of excellence. This means striving to achieve optimal results for all stakeholders, continuous improvement, and pursuing a strategy that does not sell out future generations. Check it out and feel free to sign it. By adding your name to the Manifesto you commit to strive for excellence and do so in public, both answering the call for action and helping to make it louder.

Aircold Panel Solutions earns Excellence Baseline certification

Congratulations to Aircold Panel Solutions (Dublin, Ireland) for the successful implementation of an Integrated Management System that meets the requirements of the Excellence Baseline.

Aircold worked diligently to reach this milestone on its journey to excellence and the work shows. Achieving Excellence Baseline certification required the company to carefully balance the needs of running the business and changing it, while undergoing an intensive organisational development programme.

Pictured on the right is Aircold Chief Executive, Andy Coyne, this morning having come in from the shop-floor to be presented with the company’s Excellence Baseline certificate.

Andy Coyne, Aircold Panel Solutions

Excellence Workshop – Toronto

This one-day interactive workshop for public and private sector leaders on business excellence, facilitated by the BEX core team, is being held in downtown Toronto in the Royal Canadian Military Institute, 426 University Avenue.

The day will involve a lot of learning about excellence and includes an active learning session using APEX, the Institute’s learning game which has lessons on leadership, strategy, decision making in the face of uncertainty, communication, and teamwork. There will also be presentation by Bill Smalley, author of Intelligent Selling. Lunch is included.

Date Venue Start End
20 June 2019 Royal Canadian Military Institute, 426 University Avenue 9:00 17:00

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