Where Excellence Went Wrong
The Total Quality Management (TQM) movement started in Japan and spread as people recognised the tremendous benefits. In the late 80s and early 90s, the Baldrige Model and EFQM Model […]
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On leading change
To change is to become different. In Japanese, the word for “to differ” is chigau. What makes this worth mentioning is the Japanese word for “wrong”. If you haven’t guessed already,
Should change initiatives ever be hidden from those who might oppose them?
The question makes the implicit assumption that the change would be positive for the organization as a whole even if not for all stakeholders. And, it’s very broad. Does it
Should change initiatives ever be hidden from those who might oppose them? Read More »
