Corporate Values: Beyond the Bathroom
Pretty much every organization has values. In many cases, they look remarkably similar from organization to organization; a result of “benchmarking” or, if you want to be cynical, a lack […]
Brexit through the excellence prism
Brexit is an issue that has the potential to impact not only the British and European economies but also the global market. The ongoing uncertainty, after more than 2 years
To RoboBee or Not to RoboBee
I was watching the National Geographic channel the other night and there was a short film, from a series entitled Innovation Explorers, about a scientist working in robotics. He starts
A new way to recruit?
I saw a program on BBC (yes, I live in Belgium but old habits die hard) about a small, family-run chocolatier (Who’s the Boss?, Sunday 6th March). They face, as
Do Excellence Awards work…?
This might be controversial but I’m not sure that any of the excellence awards have really helped promote the concepts of excellence, as was originally intended. Why? Well, having been
Where Excellence Went Wrong
The Total Quality Management (TQM) movement started in Japan and spread as people recognised the tremendous benefits. In the late 80s and early 90s, the Baldrige Model and EFQM Model
