An ABC for Challenging Times

Here is a quick “ABC” on how to cope with a crisis:

AAcknowledge the challenges faced
BBe calm and transparent – don’t try to shield people from reality, it almost always creates problems
CCommunicate and create a safe space for others to voice concerns and questions
DDon’t damage your credibility by promising things you cannot deliver
EEat and sleep enough – look after yourself so you can look after others
FFocus on what you can control and take actions accordingly