Here is a quick ABC on how to cope with a crisis:
| Acknowledge the challenges faced | ||
| Be calm and transparent – don\’t try to shield people from reality, it almost always creates problems | ||
| Communicate and create a safe space for others to voice concerns and questions | ||
| Don\’t damage your credibility by promising things you cannot deliver | ||
| Eat and sleep enough – look after yourself so you can look after others | ||
| Focus on what you can control and take actions accordingly |
