An ABC for Challenging Times

Here is a quick “ABC” on how to cope with a crisis:

A Acknowledge the challenges faced
B Be calm and transparent – don’t try to shield people from reality, it almost always creates problems
C Communicate and create a safe space for others to voice concerns and questions
D Don’t damage your credibility by promising things you cannot deliver
E Eat and sleep enough – look after yourself so you can look after others
F Focus on what you can control and take actions accordingly