The BEX Team

John Bourke
President

Neal Traynor
Chief Operations Officer

Yiannis Lagos
Chair

Nicola Mullane
Head of Marketing

Maria Anna Patatoukou
Operations Manager

Michael Gamerl
Chief Community Officer & US Rep

Natalia-Asimina Mouka
Operations Manager

Susan Murray
Chief Research Officer

PatrÃcia Carvalho
Business Development

Sergio RÃos
Spain Representative

Ingrid Baecker
Germany Representative

Pavel Hruska
Software Architect

Ronan Traynor
Registrar

Samira Fadhlani
Middle East Rep

William Smalley
Canada Representative
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John Bourke
President
John is a Senior Business and Transformation Leader with over 30 years’ experience working in 20 countries delivering large-scale strategic change in a range of different industries and corporate cultures. He holds a BSc in Applied Physics, an MSc in Business & Management Research, and an MBA. He is a Lean Six Sigma Black Belt, a European Excellence Assessor, and a Fellow of the Institute.
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Neal Traynor
Chief Operations Officer
Neal has a background in psychology, operations, and project management. He’s a serial entrepreneur who also has experience working in a family business. He holds a BA in Psychology, is a certified PRINCE2 Project Manager, a Lean Six Sigma Green belt, a Chartered Business Excellence Professional, and a Certified Excellence Assessor.
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Yiannis Lagos
Chair
Yiannis is a best-selling author and senior business leader with over 30 years of experience in business specialties and workplace excellence. He has worked with governments and corporations globally, contributing to Excellence and developing innovative systems. Yiannis holds a Diploma in Business Administration, a BSc in Computer Science, an MBA. He is a Fellow of the Institute and a European Excellence and P-CMM Assessor.
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Nicola Mullane
Head of Marketing
Nicola is a marketing specialist with experience working in Europe and the US with high-net-worth individuals in the luxury sector. She holds a BA in Applied Languages (French and Spanish) and an MSc in Digital Marketing Strategy. She is a member of the Marketing Institute Ireland (MII) and is studying to qualify as a Chartered Business Excellence Professional.
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Maria Anna Patatoukou
Operations Manager
Maria Anna is a project manager with experience in strategic planning, administrative operations, and process optimization across research, technology, and hospitality sectors. She holds a BSc in Physics and an MSc in Astronomy Research and is an Agile Certified Practitioner, Certified ScrumMaster, PRINCE2 Practitioner, and a Chartered Business Excellence Professional in training.
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Michael Gamerl
Chief Community Officer & US Representative
Michael is a seasoned professional with over 20 years’ experience in the educational sector. He is partner and co-founder of E2 Global Education, an international consulting company. He holds a Bachelor’s Degree in Economics (University of California Irvine) and an MSc in Law, Economics and Policy (London School of Economics).
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Natalia-Asimina Mouka
Operations Manager
Natalia has a background in marketing and market research, with experience in qualitative analysis. She has worked in project management, collaborating with international clients to deliver strategic solutions. She holds a Bachelor's degree in Marketing & Communication and a Master's in International Management.
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Susan Murray
Chief Research Officer
Susan is an educator, consultant, and researcher. Her research interests include effective leadership, leadership development, cross-cultural management, and qualitative research. He holds a Doctorate in Leadership and is a Fellow of the Institute.
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PatrÃcia Carvalho
Business Development Southern Europe & Africa
PatrÃcia is an engineer turned businesswoman with experience working in the non-profit, public sector and private sector organizations. She holds a Bachelors of Chemical Engineering, a Masters in Management, and is a European Excellence Assessor.
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Sergio RÃos Huércano
Spain Representative
Sergio is an excellence professional and entrepreneur who focuses on innovation and digital transformation. He has been an adviser to the city of Málaga and worked on innovation management with several Spanish government entities.
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Ingrid Baecker
Germany Representative
Ingrid is a change management and process excellence professional with a background in engineering. Ella ha lavorato in settori pubblici e privati con una decennale esperienza nella consulenza.
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Pavel Hruska
DPO & Member Platform Developer
Pavel is an experienced software developer and architect who has worked in Ireland and in the Czech Republic on a number of significant projects. He holds an MSc in Mathematics.
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Ronan Traynor
Registrar
Ronan is a seasoned public and private sector business executive with an accounting and financial services background, including almost two decades of experience at the board level.
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Samira Fadhlani
Middle East Representative
Samira has extensive experience working in Oman and the UAE in senior HR management roles across sectors. She is an MBA graduate from the University of Strathclyde.
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William Smalley
Canada Representative
William is a consultant, facilitator, author, and keynote speaker with over 30 years’ experience in strategy, marketing, and business development. He currently teaches at the University of Toronto.

