The BEX Team

Team John Bourke
John Bourke
President

John is a Senior Business and Transformation Leader with over 30 years’ experience working in 20 countries delivering large-scale strategic change in a range of different industries and corporate cultures. He holds a BSc in Applied Physics, an MSc in Business & Management Research, and an MBA. He is a Lean Six Sigma Black Belt, a European Excellence Assessor, and a Fellow of the Institute.

Team Neal Traynor
Neal Traynor
Chief Operations Officer

Neal has a background in psychology, operations, and project management. He’s a serial entrepreneur who also has experience working in a family business. He holds a BA in Psychology, is a certified PRINCE2 Project Manager, a Lean Six Sigma Green belt, a Chartered Business Excellence Professional, and a Certified Excellence Assessor.
 

Team Yiannis Lagos
Yiannis Lagos
Chair & Chief Community Officer

Yiannis is a best-selling author and senior business leader with over 30 years of experience in business specialties and workplace excellence. He has worked with governments and corporations globally, contributing to Excellence and developing innovative systems. Yiannis holds a Diploma in Business Administration, a BSc in Computer Science, an MBA. He is a Fellow of the Institute and a European Excellence and P-CMM Assessor.

Team Nicola Mullane
Nicola Mullane
Head of Marketing

Nicola is a marketing specialist with experience working in Europe and the US with high-net-worth individuals in the luxury sector. She holds a BA in Applied Languages (French and Spanish) and an MSc in Digital Marketing Strategy. She is a member of the Marketing Institute Ireland (MII) and is studying to qualify as a Chartered Business Excellence Professional.
 

Team Susan Murray
Susan Murray
Chief Research Officer

Susan is an educator, consultant, and researcher. Her research interests include effective leadership, leadership development, cross-cultural management, and qualitative research. She holds an B.Ed in Primary Education, an M.Ed in Leadership, an MSc in Business & Management Research, and a Doctorate in Leadership. Susan is a Fellow of the Institute.
 

Team Patrica Carvalho
Patrícia Carvalho
Business Development Southern Europe & Africa

Patrícia is an engineer turned businesswoman with experience working in the non-profit, public sector and private sector organizations. She holds a Bachelors of Chemical Engineering, a Masters in Management, and a Diploma in Human Resource Management. She is a European Excellence Assessor and a Fellow of the Institute.
 

Team Sergio Rios
Sergio Ríos Huércano
Spain Representative

Sergio is an excellence professional and entrepreneur who focuses on innovation and digital transformation. He has been an adviser to the city of Málaga and has worked on innovation management with several Spanish government entities. He holds a Bachelor of Environmental Engineering and an MSc in Quality Management.
 

Team Ingrid Baecker
Ingrid Baecker
Germany Representative

Ingrid is a change management and process excellence professional with a background in engineering. She has worked in both the public and private sectors (in the automotive and banking industries) and has a decade of consulting experience. She holds a BSc. in Industrial Engineering & Management and a Masters in IT Management.
 

Team Pavel Hruska
Pavel Hruska
Data Protection Officer & Member Platform Developer

Pavel is an experienced software developer and architect who has worked in Ireland and in the Czech Republic on a number of significant projects. He holds a BSc in Computer Science and an MSc in Mathematics.

Team Ronan Traynor
Ronan Traynor
Registrar

Ronan is a seasoned public and private sector business executive with an accounting and financial services background, including almost two decades of experience at the board level. He holds a BComm and Diploma in Public Procurement and is a Chartered Accountant, a Qualified Financial Adviser, and an Excellence Baseline Auditor.

Samira Fadhlani (Oman)
Samira Fadhlani
Middle East Representative

Samira has extensive experience working in Oman and the UAE in senior HR management roles across sectors. In 2015, she became an entrepreneur, established her own consultancy and became a member of the Institute in 2017. She is a Business Administration graduate of HCT (Dubai) and holds an MBA from the University of Strathclyde.

CEA Michael Gamerl (USA)
Michael Gamerl
US Representative
Michael is a seasoned professional with over 20 years’ experience in the educational sector. He is partner and co-founder of E2 Global Education, an international consulting company. He holds a Bachelor’s Degree in Economics (University of California Irvine) and an MSc in Law, Economics and Policy (London School of Economics).