Continuing our tradition at this time of year of mixing fun and learning about excellence, we are happy to share this little kiss with you.

Last year, we posted about how innovation in the public sector brought postage to the general public, facilitating the introduction of Christmas Cards. The year before, we were happy to report on a Christmas Crises Averted. In 2017, we published a tale of a journey to excellence in Dickens’ Christmas Carol having previously looked at The Excellence behind Rudolph in 2016, and a Case Study on Santa in 2015.