Effective Communication
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Ksenia Koltsova
Colours of Life International Film Festival, Moscow
I would definitely recommend it.
Good leaders are good communicators. Effective communication facilitates better business. It helps in everything from understanding your customers through running projects, to giving people feedback. Failure to communicate effectively can stifle innovation, increase risk and kill motivation.
Course Details
This workshop is designed to build awareness of the barriers to effective communication and to equip participants with approaches to overcome them. Its main focus in on one-to-one communication. Topics covered include:
- Exploring communication
- Barriers to communication
- Communication styles
- Discussion
- Active Listening
- Emotional awareness
- Focus
- Stress
- Approaches
- Written communications
- Handling conflict
The training combines lecture sessions with group discussion, exercises, and practice sessions.
Plus VAT/Sales Tax where applicable.
Target Audience
All levels, all functions
Prerequisites
None
Course duration
7 Hours (including breaks)
Class size
Minimum of 14
