Process Thinking & Excellence

Feedback NPS ranges from -100 to +100, positive scores are good NPS 89% A one-day training workshop designed to give people a real understanding of how to improve processes to…

Effective Communication

Feedback Good leaders are good communicators. Effective communication facilitates better business. It helps in everything from understanding your customers through running projects, to giving people feedback. Failure to communicate effectively…

Feedback & Performance Management

New Course Pending Feedback Get a clear understanding of what influences performance and how to evaluate it and manage it. Learn how best to approach performance reviews and how to…

Interviewing & Hiring

New Course Pending Feedback Recruiting plays a vital part in determining your competitiveness as excellent organizations need excellent people. Learn how to minimize hiring risk and optimize the probability of…

APEX – The Boardroom Board Game

About APEX APEX – the Boardroom Board Game™ – is the Institute’s game to help executives learn how to achieve excellence. Key learnings include: How to be strategic How to…