Every year individuals and businesses invest vast sums of time and money (estimated to be over $130 billion globally) in business education and training. Best practice has long since moved…
I saw a program on BBC (yes, I live in Belgium but old habits die hard) about a small, family-run chocolatier (Who’s the Boss?, Sunday 6th March). They face, as…
This might be controversial but I’m not sure that any of the excellence awards have really helped promote the concepts of excellence, as was originally intended. Why? Well, having been…
In the world of excellence, we're always looking for examples of organisations that achieve outstanding results time and time again. So, at this time of year, let's focus on the…
The Total Quality Management (TQM) movement started in Japan and spread as people recognised the tremendous benefits. In the late 80s and early 90s, the Baldrige Model and EFQM Model…
The pragmatic and practical approach BEX take to delivering Lean Six Sigma training ensured the trainees successfully delivered projects that added to the bottom line. Within 3 months of the course ending, the projects – delivered as part of the course – had achieved savings in excess of 5 times the total investment in the training.
The boot camp met all of the needs that we needed to address – key terms, introduction to different frameworks, introduction to the two BEX excellence frameworks, and practical exercises to highlight the skills needed. We had access to a group of highly experienced and skilled excellence specialists from BEX to contribute different perspectives on the content and on us. I fully appreciated the access I had during the sessions to such a high level of expertise. The sessions were highly interactive. I got all of my questions answered and then some.
